Do I have to complete the full online training?
To receive CE credits, you must complete the online training, receive a minimum score of 75% on CE quizzes, and complete the brief evaluation survey. You will then be emailed instructions for claiming CE.
Can I return to the online training after I have started it?
Yes. You may complete the training in multiple sessions. In fact, it is recommended to extend long trainings over several days. Log back in to the training any time your course is active with your username and password.
I've forgotten my username or password. How do I access the training?
Visit the online module website and click on the "Forgot Password" link below the sign-in fields. Your username is the email that you used to create the account.
What do I do if I lost my training link?
Go to the online module website and log in using your username and password. If you are having difficulty logging in, contact us at aimstrng@uw.edu for help.
Can I use any device and browser for the online training?
For the best training experience, we recommend using a device that can play audio. Internet Explorer is not supported. If you experience any difficulties with the training, we recommend trying a different browser or device.
How do I get technical assistance or other help?
If you need additional technical assistance, please contact us at aimstrng@uw.edu.
I didn’t receive an email with instructions for accessing the course – what do I do??
There can be a delay from when you register to the time the email reaches your inbox. If the email doesn’t reach you after 3-4 hours and it is not in your spam folder, please email aimstrng@uw.edu and we will assist you.
I need another copy of my receipt. How do I get that?
Please email aimstrng@uw.edu and we will assist you.