New York State Collaborative Care Initiative

The New York State Collaborative Care Initiative helped primary care residents learn how to effectively practice team-based care to treat mental health conditions, a skill that has become increasingly important as integrated care becomes more widespread. Outpatient clinics associated with teaching hospitals are implementing Collaborative Care around the state, increasing the quality of mental health care for thousands of New Yorkers. By providing different intensities of technical assistance, the AIMS Center evaluated what level of support was needed to effectively help organizations implement Collaborative Care. They helped set up a technical assistance team in New York to provide on-site assistance to six clinics. Twenty other hospital organziations received web-based technical assistance, including webinars and online tools. Organizations used a patient registry (CMTS) to track and measure patient goals and clinical outcomes, and facilitate treatment adjustment if a patient is not improving as expected.