Escalating prescription opioid use and abuse have emerged as major public health problems in Washington. Rural communities in particular have been hit hard due to their limited access to specialists. This project allows mental health specialists in urban areas to support health care providers in rural areas using videoconferencing technology. Patient evaluations and recommendations, caseload supervision, and education are all done remotely via telehealth. This project aims to establish acceptance, effectiveness, and cost-efficacy of telehealth for delivery of mental health and pain medicine care in rural primary care.
Patient Population: Ethnic Minority
LA County Mental Health Integrated Care Program
This implementation is part of California’s Mental Health Services Act and LA County’s Prevention and Early Intervention (PEI) Plan. The PEI Plan focuses on prevention and early intervention services, education, support, and outreach to help inform and identify individuals and their families who may be affected by some level of mental health issue. The Mental Health Integrated Care Program in particular targets adults with depression, anxiety, and mild to moderate PTSD. Providing mental health education, outreach and early identification (prior to diagnosis) can mitigate costly negative long-term outcomes for mental health consumers and their families.
Alaska Integrated Care for Depression and Substance Abuse
The Alaska Mental Health Trust Authority provided pilot funding to a Federally Qualified Health Center in Anchorage to support implementation of Collaborative Care and two Alaska Native tribal health corporations to support implementation of Collaborative Care and SBIRT (Substance Brief Intervention and Referral to Treatment). The purpose of this program was to determine if integrated mental health care can be effective given the unique challenges faced by primary care clinics in Alaska.
Texas Integrated Health Care Program
The AIMS Center provided training and coaching to five primary care organizations in Texas to implement integrated care for the two mental health conditions most commonly encountered in primary care: depression and anxiety disorders.
A study evaluating outcomes of this program found that vastly different organizations were all able to integrate mental health into primary care settings that serve disadvantaged communities. All five organizations in this program showed meaningful improvement in patient depression outcomes, regardless of varying patient characteristics. Sites that achieved the best patient outcomes engaged patients early, with multiple care manager contacts in the first 3 months of treatment, and received consultation and supervision from psychiatric providers.
Reference
Bauer, A. M., Azzone, V., Goldman, H. H., Alexander, L., Unützer, J., Coleman-Beattie, B., & Frank, R. G. (2011). Evaluating the implementation of collaborative depression management in community-based primary care clinics. Psychiatric Services. 62(9), 1047–1053. https://doi.org/10.1176/appi.ps.62.9.1047
Dulce + IMPACT: Combining depression and diabetes care management
This research project combined IMPACT depression care management with an existing diabetes care management program for low income, predominantly Spanish-speaking Latinx people in San Diego. The study shows that this combined approach is both effective and cost-effective with this population.
Building Collaborative Care in New Orleans
When hurricanes Katrina and Rita devasted New Orleans, the AIMS Center worked on a Red Cross funded initiative to rebuild the primary care system to include Collaborative Care. The project enhanced the availability of evidence-based mental health services to uninsured, disadvantaged, and minority community members offered through REACH NOLA’s Mental Health Infrastructure and Training Project. It also showed the benefits of integrated mental health care after disasters, particularly for depression and post-traumatic stress disorder (PTSD). To our knowledge, the program is the first time that a Collaborative-Care-based quality improvement approach for mental health treatment had been applied in a post-disaster recovery setting.
Alameda Health Consortium
Alameda County in California provides affordable health care to its uninsured residents, but primary care clinics struggle to meet the demand. The AIMS Center, in partnership with the Alameda Health Consortium, helped 30 primary care clinics develop an integrated mental health care initiative targeting depression, anxiety, and PTSD to increase the effectiveness of care. A key component of the project was determining how organizations can successfully use funding from Medicaid to implement Collaborative Care.
New York State Collaborative Care Initiative
The New York State Collaborative Care Initiative helped primary care residents learn how to effectively practice team-based care to treat mental health conditions, a skill that has become increasingly important as integrated care becomes more widespread. Outpatient clinics associated with teaching hospitals are implementing Collaborative Care around the state, increasing the quality of mental health care for thousands of New Yorkers. By providing different intensities of technical assistance, the AIMS Center evaluated what level of support was needed to effectively help organizations implement Collaborative Care. They helped set up a technical assistance team in New York to provide on-site assistance to six clinics. Twenty other hospital organziations received web-based technical assistance, including webinars and online tools. Organizations used a patient registry to track and measure patient goals and clinical outcomes, and facilitate treatment adjustment if a patient is not improving as expected.
Mental Health Integration Program (MHIP)
The Mental Health Integration Program (MHIP), supported and administered by the Community Health Plan of Washington in partnership with Public Health -Seattle and King County, integrates mental health screening and treatment in a collaborative care model (CoCM), including psychiatric case review and consultation. MHIP collaborative care teams in Washington State safety-net primary care settings serve diverse Medicaid and uninsured populations. Since MHIP’s inception in 2007, over 50,000 individuals have received integrated mental health services. In 2007 it began as a state-funded, two-county pilot for high risk uninsured adults in King and Pierce counties, but MHIP expanded statewide in early 2009 to include over 130 primary care clinics.
MHIP uses a patient registry (CMTS) to track and measure patient goals and clinical outcomes, and facilitate treatment adjustment if a patient is not improving as expected. MHIP also utilizes pay-for-performance mechanisms to support model fidelity and prioritize patient outcomes. Training and workforce efforts for this project focus on the whole team and all providers are trained on the fundamentals of CoCM.
Project Management
- Community Health Plan of Washington, Stephanie Shushan
- Public Health Seattle-King County, Anne Meegan
Behavioral Health Integration Program (BHIP)
In an effort to increase access to mental health care in Seattle and King County, the AIMS Center at the University of Washington partnered with UW Medicine to launch the Behavioral Health Integration Program (BHIP). BHIP uses collaborative care to bring mental health treatment into all of the UW Neighborhood Clinics, a system of twelve primary care clinics located throughout greater Seattle, as well as clinics at Harborview Medical Center and the General Internal Medicine clinic at UWMC Roosevelt. Like elsewhere, mental health is a big part of primary care in Seattle and King County; in 2009, 19% of all clinic patients had a mental health diagnosis. Although Collaborative Care has been implemented around the world, the AIMS Center and UW Medicine are very proud to be able to provide it in our own community.
BHIP utilizes a web-based Care Management Tracking System that supports population-based care, provides patient outcome measures, and assists in quality improvement efforts. In October 2012, several goals were established for the BHIP program: to increase patient access by care managers and across all BHIP clinics, to improve patient outcomes on measures of depression and anxiety, to increase provider satisfaction with care management, and to improve provider satisfaction with psychiatric consultation. When measured in August 2013, the BHIP program had exceeded initial targets for each of the seven indicators.
BHIP won a Psychiatric Services Achievement Award from the American Psychiatric Association in 2014, and a Washington Award of Excellence in Healthcare Quality from Qualis Health in 2016.