Supporting the Medical Care of People Living with Serious Mental Illness

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An Online Course for Case Managers 

People living with serious mental illness die on average 25 years earlier than people in the general population, largely due to cardiovascular diseases like strokes and heart attacks. In recent years, behavioral health agencies have taken on responsibility to monitor and support the health status of their clients.

Case managers in behavioral health agencies form the backbone of efforts to improve the medical outcomes of people living with serious mental illness. This course is designed to prepare case managers for this work.

This free online course reviews the reality of increased premature mortality in people living with serious mental illness, explores the medical and social causes of this increased mortality as well as approaches to reducing it and introduces some practical tools and approaches to improving health in the populations case managers serve.


By the end of this course, a case manager will be able to:

  • Recognize the reality of premature mortality of people living with serious mental illness
  • Describe the medical conditions related to premature mortality
  • Describe the significance of the case manager role in addressing premature mortality
  • Use effective techniques to support client health behaviors
  • Engage with behavioral health colleagues to support client outcomes
  • Use tools to help clients improve interactions with the primary care system

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This online course was developed by the AIMS Center at the University of Washington with funding provided by HealthierHere.