Communication

Team Communication

One of the biggest challenges with Collaborative Care is blending the primary care and behavioral health cultures. Primary care culture is typically fast-paced, immediate, action-oriented, measurement-focused and reactive. Behavioral health culture is typically slower and more in-depth, narrative-based, takes the longer view, and values stories over measurements. It can be challenging for clinicians from these two traditions to work together effectively. Below is a tool to help communicate with PCPs about Collaborative Care. We also provide tools to facilitate communication among clinical team members.

Internal Communication

Reasons PCPs Love Collaborative Care

Team Roles and Communication Strategies

PCP Discussion Template

Psychiatric Consultation Template

External Communication

PHQ-2 sample screening letter to help recruit patients