OAT Telehealth

Escalating prescription opioid use and abuse have emerged as major public health problems in Washington. Rural communities in particular have been hit hard due to their limited access to specialists. This project allows mental health specialists in urban areas to support health care providers in rural areas using videoconferencing technology. Patient evaluations and recommendations, caseload supervision, and education are all done remotely via telehealth. This project aims to establish acceptance, effectiveness, and cost-efficacy of telehealth for delivery of mental health and pain medicine care in rural primary care.

LA County Mental Health Integrated Care Program

This implementation is part of California’s Mental Health Services Act and LA County’s Prevention and Early Intervention (PEI) Plan. The PEI Plan focuses on prevention and early intervention services, education, support, and outreach to help inform and identify individuals and their families who may be affected by some level of mental health issue. The Mental Health Integrated Care Program in particular targets adults with depression, anxiety, and mild to moderate PTSD. Providing mental health education, outreach and early identification  (prior to diagnosis) can mitigate costly negative long-term outcomes for mental health consumers and their families.
 

Alaska Integrated Care for Depression and Substance Abuse

The Alaska Mental Health Trust Authority provided pilot funding to a Federally Qualified Health Center in Anchorage to support implementation of Collaborative Care and two Alaska Native tribal health corporations to support implementation of Collaborative Care and SBIRT (Substance Brief Intervention and Referral to Treatment). The purpose of this program was to determine if integrated mental health care can be effective given the unique challenges faced by primary care clinics in Alaska.

Texas Integrated Health Care Program

The AIMS Center provided training and coaching to five primary care organizations in Texas to implement integrated care for the two mental health conditions most commonly encountered in primary care: depression and anxiety disorders.

A study evaluating outcomes of this program found that vastly different organizations were all able to integrate mental health into primary care settings that serve disadvantaged communities. All five organizations in this program showed meaningful improvement in patient depression outcomes, regardless of varying patient characteristics. Sites that achieved the best patient outcomes engaged patients early, with multiple care manager contacts in the first 3 months of treatment, and received consultation and supervision from psychiatric providers.

Reference
Bauer, A. M., Azzone, V., Goldman, H. H., Alexander, L., Unützer, J., Coleman-Beattie, B., & Frank, R. G. (2011). Evaluating the implementation of collaborative depression management in community-based primary care clinics. Psychiatric Services. 62(9), 1047–1053. https://doi.org/10.1176/appi.ps.62.9.1047

Alameda Health Consortium

Alameda County in California provides affordable health care to its uninsured residents, but primary care clinics struggle to meet the demand. The AIMS Center, in partnership with the Alameda Health Consortium, helped 30 primary care clinics develop an integrated mental health care initiative targeting depression, anxiety, and PTSD to increase the effectiveness of care. A key component of the project was determining how organizations can successfully use funding from Medicaid to implement Collaborative Care.

Mental Health Integration Program (MHIP)

The Mental Health Integration Program (MHIP), supported and administered by the Community Health Plan of Washington in partnership with Public Health -Seattle and King County, integrates mental health screening and treatment in a collaborative care model (CoCM), including psychiatric case review and consultation. MHIP collaborative care teams in Washington State safety-net primary care settings serve diverse Medicaid and uninsured populations. Since MHIP’s inception in 2007, over 50,000 individuals have received integrated mental health services. In 2007 it began as a state-funded, two-county pilot for high risk uninsured adults in King and Pierce counties, but MHIP expanded statewide in early 2009 to include over 130 primary care clinics.

MHIP uses a patient registry (CMTS) to track and measure patient goals and clinical outcomes, and facilitate treatment adjustment if a patient is not improving as expected. MHIP also utilizes pay-for-performance mechanisms to support model fidelity and prioritize patient outcomes. Training and workforce efforts for this project focus on the whole team and all providers are trained on the fundamentals of CoCM.

Project Management

Kaiser Permanente

More than 20 years of research evidence across more than 80 randomized controlled trials has established Collaborative Care as the integrated care approach with the most research evidence across all kinds of clinical delivery systems, patient populations, and geographic regions. This research evidence is replicated in dozens of peer reviewed publications evaluating implementation of Collaborative Care in real-world settings. Kaiser Permanente is committed to providing the highest quality care possible to their patients. They participated in the largest research trial of Collaborative Care and one of their regions has been practicing Collaborative Care for many years. The senior leaders at each of the eight regions, along with leadership from the national Mental Health and Wellness group, have made implementing Collaborative Care system-wide a key priority. The AIMS Center is partnering with them to accomplish this goal.

The Maternal Infant Dyad Implementation (MInD-I) Initiative

The Departments of Family Medicine and Psychiatry and Behavioral Sciences at the University of Washington (UW) are providing an opportunity for primary care providers to receive training and technical assistance to implement a Collaborative Care (CoCM) program or spread their existing CoCM services to enhance care for women with perinatal depression and other behavioral health disorders through the Maternal Infant Dyad – Implementation (MInD-I) Initiative, pronounced ‘mind eye’.

Participating care teams receive 15 months of technical assistance and training support from the AIMS Center, including assistance building patient screening and outcome reports for continuous quality improvement. Training will focus on helping primary care clinics to implement or enhance their CoCM programs and build sustainable staffing strategies. Training and technical assistance is not limited to perinatal populations. The AIMS Center staff and faculty are available to assist providers to build a robust CoCM program that can capably serve all patient populations. Care teams also receive free access to the AIMS Caseload Tracker over the course of their participation in MInD-I, with the option of continuing to use the registry afterwards by paying an annual hosting fee.

Collaborative Care for Native American Health Centers

This project is a collaboration with the Portland Area Service Unit of the Indian Health Service (IHS) and George Fox University. George Fox University received a Health Services Resource Administration (HRSA) grant to promote integrated mental health care at two Oregon sites: the Chemawa Indian School’s Primary Care Clinic (operated by the Portland Area Service Unit) and Providence Medical Group in Newburg, OR. This project creates a learning collaborative among interested IHS and tribal clinics to implement Collaborative Care. Other clinics include the Warm Springs IHS unit and tribal clinics.

The AIMS Center is providing implementation coaching support and clinician training to support the project at the Indian Health Service and related sites.

Nurse-Led Clinics Implementing Integrated Care

This project was borne of a unique partnership between two federal entities, HRSA and NIMH, who contracted with the AIMS Center to train and support care teams in Nurse-led clinics to implement Collaborative Care. The project began in 2017 with11 clinics in diverse regions of the US for two years. All the sites were safety-net clinics providing care to underserved, predominantly uninsured patient populations, and were located in rural, suburban, and urban areas. Target populations included low-income, homeless, and/or LGBTQ adults facing significant financial, geographic, cultural-linguistics barriers. Patients served in these clinics suffered from chronic disease conditions (e.g. diabetes, hypertension) and untreated/undertreated mental health conditions or substance abuse.

AIMS Center practice coaches provided individualized support to each clinic as they laid the groundwork for their Collaborative Care teams, which included hiring staff, developing workflows, and financial planning. Teams had highly variable staffing models and experience with integrated care, but after several months of remote team meetings and didactic webinars with practice coaches, in-person trainings, and site visits, all 11 sites launched Collaborative Care in early 2018. Each site then received ongoing clinical training for behavioral health care managers and psychiatric consultants, as well as monthly sessions with a practice coach to refine workflows and team communications, report on and improve quality metrics, and plan for financial and clinical sustainment.

A unique aspect of this project is that site visits were conducted early in Year Two of the project, and a formalized set of evaluation tools were developed and used to assess site progress and identify areas in need of support. The site visits were conducted by the AIMS practice coach and clinical trainers and thoroughly documented for reporting back to HRSA and NIMH, as well as to the sites themselves. This was a rich method for thoroughly understanding any implementation challenges these sites faced and helping them solve these problems in real time. The project concluded in June of 2019.

This NIMH-HRSA collaboration supported Strategic Objective Four (4) of the NIMH Strategic Plan, which is to strengthen the public health impact of NIMH-supported research by providing training and health information dissemination.