Customized Registries in Electronic Health Records

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Using a population-based approach to health care helps ensure that no patient falls through the cracks. Employing a technology tool that tracks clinical outcomes for populations of patients and supports systematic changes in treatment for patients who are not improving as expected is an essential piece of all successful collaborative care implementations. Learn more about selecting a tool in the AIMS Center’s Implementation Guide.

Customizing an existing EHR to include caseload management functions is appealing to many organizations because it allows providers to work in a familiar tool and allows for documentation in a single system. A customized EHR registry has the potential to support the principles of effective integrated care that can result in better clinical outcomes, higher patient satisfaction, and lower healthcare costs.

Organizations planning to build a customized EHR behavioral health registry for integrated care should ensure that it meets all of the functional requirements needed to support evidence-based workflows. A customized EHR registry with adequate reporting and behavioral health templates has the potential to be a powerful tool. Although most EHRs can use queries or filter functions to cue clinical activities or create specified patient lists, most have limited functionality in this regard and need extensive--and oftentimes costly--customization.